16: Conclusion

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Doing, and using, research is on the increase in public services. Researchers and practitioners need to learn about research techniques and processes so they can understand and make effective use of research in their work, whether or not they are actually conducting research. It is the author’s hope that this book will benefit anybody involved in research in the public services, whether that is part of their paid employment, volunteer work or study. This chapter provides a conclusion to the book and summarises the key points made in the earlier chapters of the book including a list of best practice actions that researchers should take in order to produce good quality, useful research.

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