ONE: Outsourcing Public Services

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This chapter introduces primary and secondary objectives in public service outsourcing. While the former focus on the delivery of the services in question, the latter address the pursuit of ancillary policy goals in their delivery – for example, to create employment and new businesses, to address discrimination and inequalities, and to support environmentally sustainable business practice. In line with the aims of the book, the chapter considers secondary objectives that relate to corporate ownership forms, introducing the new duty in UK law to consider business diversity in public procurement as well as current policies that support smaller and social providers in public procurement. The chapter considers, more generally, the evolution of ‘social value’ as a secondary procurement objective in Britain.

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