THREE: Justice System Modernisation, Digitalisation and Data

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Chapter Three considers the operationalisation of open justice in the context of modernisation, digitalisation and data developments. It focuses on aspects of the HM Courts and Tribunals Service (HMCTS) programme of modernisation and digital reform including the Single Justice Procedure (SJP) for the prosecution of minor offences, video-enabled justice (VEJ), as well as digitalisation of data processes.

The authors consider a range of questions: how is information about an entirely administrative or virtual process communicated to the public? How is justice system data being collected, processed, and disseminated online, by different public and private sector actors? And to what extent do digital court processes enable the public to engage in the justice system and hold it to account?

The chapter also looks at equality of access to digital justice systems, in terms of funding, technological and legal literacy, as well as access to tools. In this context, the authors discuss power relationships and how technology is changing the dynamic and interactions of the digital and physical court room, making participation more difficult and undermining justice system accountability.

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