5:
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Chapter 5, ‘Pathways through the AJS – SEND’, follows a similar structure to Chapter 4; it explores the ideal case help-seeker journeys for people with issues around SEND to understand how access has been compromised and which pathways to justice are difficult to negotiate or blocked. The LGSCO, the PHSO and the SEND Tribunal provide redress for SEND problems. Here too, we will draw on interviews conducted with advice sector professionals, judges, case handlers and users to present how the help-seeker journey unfolds.
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