The purpose of this study is to investigate transformation processes in the field of public administration in Ukraine and the possibility of implementing change management. This article uses a case-study methodology, with both primary source statistics and archival materials, to evaluate the extent of decentralisation reforms in Ukraine. We demonstrate that reforms have been partial, which we attribute to an inefficient and opaque system that frustrates reform efforts. The main gaps of the Ukrainian authorities are observed in the inability to effectively influence the distribution of resources, in particular, to ensure the functioning of newly created territorial units. The article provides evidence that the existing problems that are the result of inefficient public administration in Ukraine, regarding poverty, inflation, the growing gap between rural and urban population, and the growth of unemployment, can be solved by implementing change management. The decentralisation reforms initiated in Ukraine have often been extolled in various quarters for their potential to enhance administrative and governance efficiency. Nevertheless, a comprehensive and empirical assessment detailing the full extent and depth of these reforms remains conspicuously absent. Such a gap in the literature underscores the need for a rigorous examination to ascertain the real magnitude of changes and their tangible impacts on the ground. The novelty of the study consists in the focus on the approach of the three-dimensional design of public administration proposed by Ukrainian researchers in the context of ‘management–administration–management’.
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