This qualitative paper deals with the challenges of translating culturally competent care into practice. It looks at how those working in oncology and reproductive medicine engage with adults from South Asian and white ethnic backgrounds, whose fertility might be affected by cancer. Our findings suggest practitioners, despite a commitment to sensitive care, struggle to engage with cultural diversity and reconciling individual behaviour with what they think they know about South Asian cultures. This creates misunderstandings, leading to poor practice. Our conclusion explores the extent to which practitioners can adopt more sensitive practice by understanding that cultural beliefs are negotiable.
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