Community resilience and crisis management: policy lessons from the ground

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Nicole George University of Queensland, Australia

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Alastair Stark University of Queensland, Australia

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Community resilience is a central concept within crisis management policymaking, but it has escaped critical analysis. This article responds to this problem by examining a community-led response to a large natural disaster (the Queensland floods of 2010–11). The findings emerge from the application of a novel ethnographic method, uniquely informed by an insider’s view of the disaster, which generated narratives from ‘the ground’. These narratives highlight a darker side to community resilience, which is largely unacknowledged, but needs to be understood so that we can critically appraise the concept more effectively in the future.

Nicole George University of Queensland, Australia

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Alastair Stark University of Queensland, Australia

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Advancing knowledge in public and social policy