Virtual working in a voluntary youth organisation during the COVID-19 pandemic: challenges, opportunities and prospects
During the COVID-19 pandemic, voluntary and non-profit organisations have faced the challenge of maintaining their services while protecting staff and service users during a time of unprecedented threat to human health. This practice paper explores the experiences of a voluntary youth organisation that introduced a system of virtual/online working between management, staff and service users during the pandemic. The paper discusses staff perspectives on the benefits and costs of online working for voluntary organisations and offers recommendations about how they may use this mode of working in a post-COVID world.
-
Appleby, M. (2016) Nonprofit organizations and the utilization of social media: maximizing and measuring return of investment, SPNHA Review, 12(1): 5–26, http://scholarworks.gvsu.edu/spnhareview/vol12/iss1/4.
-
Cooper, I. (2020) The Future of Community and Voluntary Action: An Iterative Discussion Paper Towards Vision and Action, Dublin: The Wheel.
-
Dayson, C., Ellis-Paine, A., Gilbertson, J. and Kara, H. (2021) The ‘resilience’ of community organisations during the COVID-19 pandemic: absorptive, adaptive and transformational capacity during a crisis response, Voluntary Sector Review, 12(2): 295–304. doi: 10.1332/204080521X16190270778389
-
Department of Enterprise, Trade and Employment (2021) Making Remote Work: National Remote Work Strategy, Dublin: Government of Ireland.
-
Dodds, S. and Hess, A.C. (2021) Adapting research methodology during COVID-19: lessons for transformative service research, Journal of Service Management, 32(2): 203–17. doi: 10.1108/JOSM-05-2020-0153
-
Donnelly-Cox, G., Donoghue, F. and Hayes, T. (2001) Conceptualizing the third sector in Ireland, Voluntas, 12(3): 195–204. doi: 10.1023/A:1012305816257
-
Goatman, A. and Lewis, B. (2007) Charity e-volution? An evaluation of the attitudes of UK charities towards website adoption and use, International Journal of Nonprofit and Voluntary Sector Marketing, 12(1): 33–46. doi: 10.1002/nvsm.272
-
Ihm, J. and Kim, E.M. (2021) When nonprofit organizations meet information and communication technologies: how organizational culture influences the use of traditional, digital, and sharing media, Voluntas, 32: 678–94, doi: 10.1007/s11266-021-00335-9.
-
Liegghio, M. and Caragata, L. (2020) COVID-19 and youth living in poverty: the ethical considerations of moving from in-person interviews to a photovoice using remote methods, Affilia, 36(2): 149–55. doi: 10.1177/0886109920939051
-
McNutt, J., Guo, C., Goldkin, L. and An, S. (2018) Technology in Non-profit Organisations and Voluntary Action (e-book), Leiden: Brill Publishing.
-
Murniece, A. and McCarthy, K. (2021) The Digital Transformation of Irish Charities: A Case Study of The Digital Changes Made by Charities in Ireland During the COVID-19 Pandemic, and What They Mean for the Sector, unpublished Master’s thesis, University of Lund, Sweden.
-
Neville, P. (2016) Organised voluntarism in Ireland, Voluntas, 27(2): 724–45. doi: 10.1007/s11266-015-9668-x
-
O’Connell, J. and Groom, D. (2010) Connect, Communicate, Collaborate, Camberwell, Victoria: ACER Press.
-
Orti, P. (2020) Online Meetings That Matter: A Guide for Managers of Remote Teams, London: Virtual not Distant – Business & Economics.
-
Skills Platform (2021) Charity Digital Skills Report 2021, Bristol: Skills Platform.
-
Stevenson, C.N. and Bauer, J.C. (2019) Enriching Collaboration and Communication in Online Learning Communities, Hershey, PA: IGI Global.
| May 2022 onwards | Past Year | Past 30 Days | |
|---|---|---|---|
| Abstract Views | 67 | 67 | 67 |
| Full Text Views | 68 | 68 | 8 |
| PDF Downloads | 37 | 37 | 10 |
We are a leading social science publisher
committed to making a difference.
Bristol University Press and
Policy Press
bristoluniversitypress.co.uk