There has been an unprecedented global increase in digital volunteering since the beginning of the COVID-19 pandemic. Nevertheless, in many countries, including Central and Eastern Europe, online volunteering is under-researched and large-scale tools, such as volunteering crowdsourcing platforms, are only beginning to emerge in response to crises. This article presents practical lessons for engaging and retaining online volunteers, drawn from an evaluation of the only Polish crowdsourcing platform dedicated to e-volunteering: TuDu.org.pl.
Ackermann, K. and Manatschal, A. (2018) Online volunteering as a means to overcome unequal participation? The profiles of online and offline volunteers compared, New Media & Society, 20(12): 4453–72. doi: 10.1177/1461444818775698
Amichai-Hamburger, Y. (2008) Potential and promise of online volunteering, Computers in Human Behavior, 24(2): 544–62. doi: 10.1016/j.chb.2007.02.004
CBOS (2022) Activity in Social Organizations, Warsaw: The Public Opinion Research Center.
CPWOP (2021) Respond, recover, reset: the voluntary sector and COVID-19, http://cpwop.org.uk/wp-content/uploads/sites/3/2021/05/NTU-Covid-voluntary-sector-report-May-2021_DIGITAL.pdf.
Cravens, J. (2000) Virtual volunteering: online volunteers providing assistance to human service agencies, Journal of Technology in Human Services, 17(2–3): 119–36. doi: 10.1300/J017v17n02_02
Dhebar, B.B. and Stokes, B. (2008) A nonprofit manager’s guide to online volunteering, Nonprofit Management and Leadership, 18(4): 497–506. doi: 10.1002/nml.200
Einolf, C. (2018) Evidence-based volunteer management: a review of the literature, Voluntary Sector Review, 9(2): 153–76. doi: 10.1332/204080518X15299334470348
Good Network Foundation (2021) The Diagnosis of E-volunteering and TuDu.org.pl Platform, Warsaw: Good Network Foundation, https://e-wolontariat.pl/wp-content/uploads/2021/08/Diagnoza-ewolontariatu-i-platformy-TuDu.pdf.
Grossman, J. and Furano, K. (2002) Making the Most of Volunteers, Philadelphia, PA: Public/Private Ventures.
Hustinx, L. and Lammertyn, F. (2003) Collective and reflexive styles of volunteering: a sociological modernization perspective, VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations, 14: 167–87. doi: 10.1023/A:1023948027200
Hyde, M.K., Dunn, J., Bax, C. and Chambers, S.K. (2016) Episodic volunteering and retention: an integrated theoretical approach, Nonprofit and Voluntary Sector Quarterly, 45(1): 45–63. doi: 10.1177/0899764014558934
Ihm, J. (2017) Classifying and relating different types of online and offline volunteering, VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations, 28(1): 400–19. doi: 10.1007/s11266-016-9826-9
Lee, Y. and Brudney, J.L. (2012) Participation in formal and informal volunteering: implications for volunteer recruitment, Nonprofit Management and Leadership, 23(2): 159–80. doi: 10.1002/nml.21060
Mukherjee, D. (2011) Participation of older adults in virtual volunteering: a qualitative analysis, Ageing International, 36(2): 253–66. doi: 10.1007/s12126-010-9088-6
Perold, H., Mati, J.M., Allum, C. and Lough, B.J. (2021) COVID-19 and the future of volunteering for development: findings from a study conducted for the international forum for volunteering in development (forum), https://www.unite-ch.org/sites/default/files/content/Publications/English/forum-research-covid-19-and-the-future-of-volunteering-for-development.pdf.
Silva, F., Proença, T. and Ferreira, M. (2018) Volunteers’ perspective on online volunteering – a qualitative approach, International Review on Public and Nonprofit Marketing, 15: 1–22. doi: 10.1007/s12208-017-0187-x
Snyder, M. and Omoto, A.M. (2008) Volunteerism: social issues perspectives and social policy implications, Social Issues and Policy Review, 2(1): 1–36. doi: 10.1111/j.1751-2409.2008.00009.x
Statistics Poland (2017) Volunteering in 2016, Warsaw: Statistics Poland, https://stat.gov.pl/obszary-tematyczne/gospodarka-spoleczna-wolontariat/wolontariat-i-praca-niezarobkowa-na-rzecz-innych/wolontariat-w-2016-r-,1,3.html.
Stirling, C., Kilpatrick, S. and Orpin, P. (2011) A psychological contract perspective to the link between non-profit organizations’ management practices and volunteer sustainability, Human Resource Development International, 14(3): 321–36. doi: 10.1080/13678868.2011.585066
Trautwein, S., Liberatore, F., Lindenmeier, J. and von Schnurbein, G. (2020) Satisfaction with informal volunteering during the COVID-19 crisis: an empirical study considering a Swiss online volunteering platform, Nonprofit and Voluntary Sector Quarterly, 49(6): 1142–51. doi: 10.1177/0899764020964595
Wilson, J. (2000) Volunteering, Annual Review of Sociology, 26: 215–40. doi: 10.1146/annurev.soc.26.1.215
May 2022 onwards | Past Year | Past 30 Days | |
---|---|---|---|
Abstract Views | 50 | 50 | 17 |
Full Text Views | 0 | 0 | 0 |
PDF Downloads | 0 | 0 | 0 |