Series: Studies in Social Harm

 

Series Editors: Christina Pantazis, University of Bristol, UK, Simon Pemberton, University of Birmingham, UK and Steve Tombs, The Open University

Social harm is an emerging field of study which contributes to contemporary social and political debate. This exciting series moves the debate towards a holistic approach that seeks to understand the production of harm within contemporary society. The topical inter-disciplinary series offers comparative and international perspectives to understand the distribution of harm and combines new theory and empirical research.

Studies in Social Harm

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An Ultra-Realist Account of the Service Economy
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As the percentage of people working in the service economy continues to rise, there is a need to examine workplace harm within low-paid, insecure, flexible and short-term forms of ‘affective labour’. This is the first book to discuss harm through an ultra-realist lens and examines the connection between individuals, their working conditions and management culture.

Using data from a long-term ethnographic study of the service economy, it investigates the reorganisation of labour markets and the shift from security to flexibility, a central function of consumer capitalism. It highlights working conditions and organisational practices which employees experience as normal and routine but within which multiple harms occur.

Challenging current thinking within sociology and policy analysis, it reconnects ideology and political economy with workplace studies and uses examples of legal and illegal activity to demonstrate the multiple harms within the service economy.

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Labour exploitation is a highly topical though complex issue that has international resonance for those concerned with social justice and social welfare, but there is a lack of research available about it. This book, part of the Studies in Social Harm series, is the first to look at labour exploitation from a social harm perspective, arguing that, as a global social problem, it should be located within the broader study of work-based harm.

Written by an expert in policy orientated research, he critiques existing approaches to the study of workplace exploitation, abuse and forced labour. Mapping out a new sub-discipline, this innovative book aims to shift power from employers to workers to reduce levels of labour exploitation and work-based harm. It is relevant to academics from many fields as well as legislators, policy makers, politicians, employers, union officials, activists and consumers.

Open access