12: Using Participatory Research Methodology to Understand Daily Experiences of Religiously Marginalized Communities: A Case Study of Christians in Joseph Colony (Lahore) and Rimsha Colony (Islamabad) and Shi’as in Balti Basti (Karachi)

This chapter proposes that the participatory methodology is an effective tool to understand the daily sufferings and experiences of religiously marginalized communities. The paper draws from the action-based research activities implemented in three neighbourhoods of Pakistan, dominated by financially and religiously marginalized communities. This chapter discusses the participatory methods and steps used in these selected projects, highlights the effectiveness of the open/community-driven participatory methodologies particularly for engaging with marginalized communities and suggests that adding or incorporating action-based plans into research or consultations may strengthen the participatory methods.

Introduction

The Ravadar project, an Urdu word which means a person who respects, recognizes and accepts others with openness, was envisioned as a platform to advocate and address issues of freedom of religion or belief (FoRB) through community interventions and development projects in the selected economically marginalized minority populated areas of Lahore, Islamabad and Karachi.1 The project, supported by CREID under the ‘coalition-building’ theme, and implemented by HIVE Pakistan,2 aims to study how these communities’ experiences of marginalization and exclusion on a daily basis affect them, and to explore how engaging them in community development projects may promote inclusion and freedom of religion or belief (FoRB). The project has three components: community-led blogging, local minority coalition/formation of local (Ravadar) committees and community development projects. For this chapter we have identified three projects that were implemented in three different areas – that is, Joseph Colony (Lahore), Rimsha Colony (Islamabad) and Balti Basti (Karachi). The project activities were conducted between June 2020 and March 2021.

We used participatory research methodology (PRM) to collect the stories and to document the daily experiences of the people living in the neighbourhoods being focused on, with the aim of understanding how persecution due to religious beliefs, when intersecting with poverty, gender and other identities, forms a complex connection and how it further pushes these communities to the end of the road.3 Based on our learning, the current chapter discusses the participatory methods and steps used in these selected projects, highlights the effectiveness of the open/community-driven participatory methodologies particularly for engaging with marginalized communities and suggests that adding or incorporating action-based plans into research or consultations may strengthen the participatory methods.

Joseph Colony is a low-income Christian neighbourhood in Lahore, Pakistan, comprising more than 130 Christian households. It has a history of violence as over 150 homes were burned down by a mob of right-wing Sunnis in 2013 over a false blasphemy accusation (DAWN, 2013). The community continues to live in a state of fear of violence, and the members face discrimination. Amid this fearful living environment, traumatic history and poverty, access to clean water has been a huge issue for the community for around 20 years, according to the residents. Women face extra difficulty as they rely on the male members to fetch water for them due to lack of mobility as they don’t have access to basic transport (the water plant was installed in a neighbouring Muslim majority area and it was risky even for men to access, due to the threat of violence).

Rimsha Colony is an informal Christian settlement located in sector H-9, Islamabad. In 2013 a Christian girl named Rimsha Masih, who was just 14, was falsely accused of committing ‘blasphemy’, and the situation became hostile for Christians (Associated Press of Ottawa, 2013). As a result, many had to flee the colony and some of them shifted to a nearby Christian settlement. The unofficial estimate suggests that there are more than 1,147 families, where 99 per cent of households are Christian.

Ameer Mauvia Sector, operates from this area. It is a prohibited anti-Shia militant outfit in Pakistan that has a long history of committing violence against the Shia community of Pakistan (Stanford University, 2012). Sipah-e-Sahaba Pakistan (SSP) and its militant offshoot Lashkar e Jhangvi have attacked several Shia public gatherings across Pakistan and in Karachi over the last two decades. One hundred and eighty Shia families, mostly settlers from Gilgit-Baltistan, are residing in Balti Basti. Previously, over 300 Shia families lived in the area, but due to security concerns and incidents of anti-Shia discrimination/violence half of the Shia population moved to other areas of Karachi.

The selected neighbourhoods were unique in the sense that the communities in these neighbourhoods have been facing marginalization as well as experiencing a history of violence due to their religious identity and beliefs.

Research methodology

Our participatory action research (PAR) approach included the following: initial consultations/community mapping exercise, storytelling, community consultations and matrix ranking. This process began with the community mapping exercise (see Figure 12.1), which helped us identify the resources within and outside the communities and gave us an initial picture of the living condition of these communities. The first step was to train the researchers, community interlocutors, researchers and activists.4 These interlocutors from Shi’a and Christian communities mobilized community members, held consultations, developed working groups with the two communities and helped us to ensure sensitivities around the communities. For this purpose, the researchers were carefully selected from the same communities using the broad networks of our local partner, HIVE Pakistan, within these two religious communities. We have learned how crucial it is to have a researcher from the same religious background and community activists who are trusted by these communities. It is also essential to have female researchers and interlocutors to collect stories from the female members so the participants are at ease with each other and to collect insights and nuances in detail. Therefore, the idea of collaborating with the community interlocutors emerged. These interlocutors from Shi’a and Christian communities mobilized community members, held consultations, developed working groups with the two communities and helped us to ensure sensitivities around the communities.

Various community meetings were held with all the relevant stakeholders, interlocutors, social, political and religious leaders from these communities to identify potential respondents and the research focus areas. While all this helps build mutual trust between the respondents and the local partners, it also brings a sense of ownership and clarity of ideas among the community members.

Starting from the top, the community mapping leads to community consultations, preference and matrix ranking, collection of real-life stories, F G D s, and sense-making workshops. Community consultations leads to women consultations. Community consultations and preference and matrix ranking leads to the identification of social development issues and sources of discrimination. Collection of real-life stories and F G D s and sense-making workshops leads to documenting nuances, verifying opinions and analysis, and finding solutions. Identification of social development issues and sources of discrimination and documenting nuances, verifying opinions and analysis, and finding solutions lead to the formation of Ravadar committees, which in turn leads to finalize selection criteria of observing community consultation meetings and identifying active community members and nominations from community elders, activists, and religious leaders. Together they lead to social development projects of community surveys, resource allocation, feasibilities, implementation, and M E L.
Figure 12.1:

Community mapping exercise among Christians of Rimsha Colony and Joseph Colony and Shi’as of Balti Basti

Collection of stories through storytelling

Storytelling is an insightful way to get into the detail of someone’s realities and experiences, and reveals the psychological impact of persecution when faced on a daily basis. We made sure that the religious identity, gender and language of the respondents matched those of the story collectors. Audio recordings helped us capture each detail. These were intense sessions using a technique that was relatively open and more ‘respondent-driven’ than ‘researcher-driven’. In the three sites, it was through these stories that we learned in depth how the ghettoization these communities have faced for decades has impacted them hugely, how women in Joseph Colony are fearful of sending their children to school and that most of the children don’t go to school due to the threat of violence.

Shazia, a housewife and resident of Joseph Colony,5 shared the fact that she stopped sending her child to school because her daughter was facing discrimination. ‘Many times my daughter came home and told me that she was called humiliating names because of her Christian identity. And I even couldn’t complain in the school because I am really afraid.’

These stories brought out the nuances, everyday issues and struggle. The stories were more like listening to things that one will never hear or read unless one is from the community or lives there. Interviews are more structured (sometimes formal) and mostly restrict to questions, whereas the stories had touched small/minor everyday issues which contributed to or aggravated their persecution.

Community consultations

These sessions included in-depth multiple conversations with various members and the leaders of the community, analysing the vulnerabilities, social exclusion and marginalization, and economic insecurity in these three areas. These consultations were held in all three neighbourhoods with the Shia and Christian communities.

In Joseph Colony, we also conducted matrix ranking during the community consultation to understand how the community prioritized and highlighted the most prevalent issues faced by them. This exercise helped us understand the frequency of marginalization and identify the differences within the marginalized group better. They also helped inform the layers of marginalization and strategize and plan together with the community members for solutions.6

The participatory methods were extremely helpful in breaking the ice, developing trust and facilitating the process of sharing about the issues communities face in their daily lives. All the sessions were conducted by and with the help of the local interlocutors, community gatekeepers with the same religious background and in local languages. These consultations were very effective in the conceptualization of the social action projects/development projects. For example, in Rimsha Colony the women-specific community consultations led us to the installation of solar panels and renovation of a safe space. In Balti Basti the need for a community-based clinic was identified. In total, ten community consultations were conducted in Rimsha Colony, thirteen in Joseph Colony and four in Balti Bashti.

Women-only community consultations

Women from these communities face further challenges, and their experiences of marginalization are different from others within the communities, as well as from other groups outside. Due to patriarchal norms, the voices of the women are mostly missing or ignored or they are unable to participate in the community meetings; hence the issues specific to the women are not talked about. We ensured women’s participation by organizing women-only community consultations. These sessions brought nuances and a completely different and enriching perspective. In Rimsha Colony, women were able to speak about the issues they face such as domestic violence, abuse and harassment. They recalled some of the incidents: for example, a single mother who was constantly being harassed at night and feared for her daughter’s security and her own as she often found her door lock broken. These stories enabled these women to realize the need for a safe space to discuss their issues. One woman participant shared that ‘we are divided and shunned in our houses. We are not allowed to work or to educate ourselves. Our social lives are limited to the kitchen and family. We need a place where we could spend some time and discuss our issues.’

In Balti Basti, it was only through the women-only session that the need for a ‘female doctor’ was identified as women face a lot of challenges while travelling outside the neighbourhood and it is not safe for them to travel alone. Women also don’t feel comfortable or to discuss their issues with a male doctor, or don’t get permission from their families to do so, and therefore prefer female doctors. During a post-project evaluation focus group discussion a resident of Balti Basti shared the following:

Due to the presence of women in the clinic, women patients did not hesitate to come here. If we had a male doctor, women would not have come or very few women patients would have come. Some women feel hesitant to see men, but since we had women at the clinic such shy women also came and stated their illness clearly and got treatment.

Focus group discussions (FGDs)/sense-making workshops

This exercise aimed to understand the community’s collective understanding of marginalization and to explore ways to find solutions together with the community members and leaders, including women and youth. This brought broader understanding and clarity and allowed us to probe into the data collected through the community consultations and storytelling sessions. We were able to corroborate the experiences and the accounts of the community gathered via storytelling and consultation through focus group discussion (FGDs).

Formation of Ravadar (local committees)

The final step is the formation of the local committees. These committees are formed in every selected neighbourhood by the community members. Ravadar committees are composed of women, youth, community leaders and activists and religious and active members of the community. These local committees ensured inclusion and representation of all the groups based on gender and age within the community, and focused on the development of the ideas and their successful implementation and sustainability. This step is key and unique as it gives the community a sense of ownership and control. In all three projects the local researchers and interlocutors facilitated the discussion around the problems the community faces. In Rimsha Colony, a preference ranking tool was used that helped focus the discussion and build consensus among the members. Once consensus was achieved, the facilitators (local interlocutors and HIVE staff) then discussed the resources and limitations of the community projects (to avoid building high expectations) and built consensus around the thematic area.7 Various community consultations were held to develop and finalize ideas.

As a final step, the local Ravadar committees led the development work in their neighbourhoods, prioritizing those areas discussed during the consultation sessions which require an immediate and stronger focus/solution.

Reflections on the methodology

One of the interesting strands of PAR is its exploratory nature. None of the projects we implemented in Joseph Colony, Rimsha Colony and Balti Basti was either planned or anticipated; they emerged from consultations/community input. The distinctiveness of this approach is that it helps understand what is really required in the community and what serves the interest of the community rather than a donor. Also, as there is little or no existing literature focusing on the development of these communities, the participatory methods helped us to build our understanding of what would constitute ‘development’ from their perspective.

We had previously worked in different communities and conducted interviews and FGDs. The major difference we see in the participatory methodology is its community-driven approach, where a community or its members guide and explain issues faced by the community and propose solutions based on their urgent needs and suitability. This is where we understand – for example, through storytelling sessions – how the absence of necessities may aggravate the everyday life of an already marginalized community. These stories also establish an emotional/human connection between the community and researcher/practitioner which one may not witness in the quantitative and qualitative approaches which have disciplined structure and assumed/preconceived identification of (research) problems.

The participatory methods enabled us to see beyond the idea of ‘a religious minority’, a monolithic/singular concept of a group who share identical issues across the country. Based on the consultations and storytelling sessions, the lived experience of the Christian community in Lahore seems to be different from that of the Christian community in Islamabad as they face different levels of challenges and discrimination in these cities. For example, the testimonies of the participants from Joseph Colony and Youhanabad, who had witnessed violence and often come across the issue of blasphemy accusation, present a story of fear, discrimination and a lack of basic necessities such as clean drinking water, hospitals and schools. For example, Asma, a resident of Joseph Colony, shared that ‘there is a problem of water over here and it gets worse in summer’. Almost all the respondents from Joseph Colony mentioned the non-availability of clean drinking water whenever they were asked about the discrimination they face.

Christians in 66 Quarters or Rimsha Colony in Islamabad, in contrast, complained more about discrimination in jobs and limited economic opportunities. Blasphemy violence, for example, is a country-wide issue for all Christians, but through the PAR we became aware of the everyday experiences and issues in majority Christian areas in different cities. Concepts such as discrimination or inequality need to be understood in context. For example, the absence of clean drinking water in Joseph Colony or waste in Youhanabad are two symbols of inequality because they are Christian neighbourhoods and they don’t have great electoral appeal to Muslim lawmakers. Similarly, the consultative sessions with the community also helped us to understand conflicts within the communities and neighbourhoods, hierarchy and power and gender dynamics.

We observed that the storytelling sessions turned out to be cathartic for the members of the Shia and Christian communities. Some people became emotional while sharing the horrific cases of discrimination and violence. However, despite the intense nature of the conversation, the participants had developed this sense of possessing knowledge. As observed in testimonies and our discussion with the community interlocutors, the participants had the feeling of owning a space where, despite the presence of a facilitator (local researcher), they, the participants, could direct the conversation and define things as they are. One of the recurrent sentences we came across was ‘Let me tell you’ or ‘Let me explain it to you’. We understand that self-confidence gives the participants a feeling that their lived experience is a form of knowledge and that, by sharing it, it could be even used to develop projects or action plans.

Limits and challenges for working with groups experiencing poverty and religious inequalities in unfolding their experiences of religious and socio-economic exclusion

There were some challenges we encountered using participatory methods in these settings where there is a history of systematic economic and religious marginalization, such as at Joseph Colony. A consultative approach may misguide or misdirect the needs of the community. For example, our interlocutors and HIVE Pakistan had noted various instances where people expected individual benefits over the community. For example, a person in one of the focus areas tried to have the roof of their house renovated by exaggerating the significance of the house in the community.8 During community consultations in Joseph Colony a young person, who was very active in the community mobilization, tried to find or expected an employment opportunity. When he was told there were no vacancies, he stopped coming to the meetings.

The second issue is the element of fear and mistrust that prevents some of the core/structural issues from being addressed. For example, the issue of blasphemy violence and social exclusion is so sensitive and potentially risky that many respondents wanted to skip and jump to discuss basic issues such as water, unemployment and lack of opportunity, which, arguably, are common issues across all middle- and working-class localities. Due to fear of persecution, some find it difficult or uncomfortable to discuss the intersection of their religious identity and poverty in their marginalization and social exclusion. We addressed this challenge by collaborating with local interlocutors from the same community. They (the interlocutors) used to raise/share (in the local language) their own stories, for example, sharing their own story of being discriminated against because of their religion. This gave participants the impression that there is no need to hide the issues. The person who is facilitating the discussion (their interlocutor) had been through or understood the persecution they were facing and was ‘one of us’.

During the women-focused consultation session in Rimsha Colony, our female interlocutors struggled to process the views shared by some women participants in which patriarchal violence and exploitation were not only internalized but normalized. In this scenario, any idea of discussing a women-focused or women ‘empowerment’ programme becomes challenging as some within the group of women may oppose the idea of women-led activities.

In the last three years we have used various adaptations prioritizing and considering community needs which worked well and produced results such as an increase in participation and people’s interest in our project. For example, at the beginning, it was very challenging to include women in the community consultations due to patriarchal norms. To address this, we engaged influential men in the community and elderly women from their families who, by using their influence, really helped the inclusion of other women from the community to actively participate.9

We employed spontaneous strategies such as one of our interlocutors even interviewing the other interlocutor in front of the participants to make them relaxed and familiar with the proceedings. We changed our venue and took participants to a place where they would be comfortable. Our interlocutors and local partners even changed their working hours to accommodate and match the availability of the community members.

The Al-Khoei Foundation is a Shi’a faith-based organization, and it partnered with HIVE Pakistan, a secular and inclusive youth-led organization.10 Our two focused communities were Shi’as and Christians. We hired specifically Christian interlocutors to mobilize and intervene in the Christian areas and the same for Shi’a areas. Awareness around positionality and reflexivity helped us to form trust and strong bonds with the communities. There is no hierarchy of suffering; every minority in Pakistan has its own experiences of discrimination and persecution. Shi’as face genocidal violence, yet they can identify themselves as Shi’as publicly unlike Ahmadi Muslims, who are constitutionally sanctioned as ‘non-Muslims’.

We also found that existing networks within the community could complement the participatory methods, particularly in those settings where there is a history of violence and persecution which often results in mistrust and suspicion. The members of Balti Basti were sceptical of ‘outsiders’ (as the area is surrounded by anti-Shi’a militant organizations). Our local interlocutor was one of the caretakers of the only local imambargah (Shi’a religious and cultural space). The interlocutor helped us engage and mobilize the community members. It was very difficult to engage women, but later, with the help of the local networks, a local Ravadar committee was formed that also included women and youth. This particular example reflects the fact that a strong contact or network could influence or push certain things that were once perceived as difficult to achieve.

Conclusion

We suggest that adding or incorporating action-based plans into research or consultations would have potential to strengthen the participatory methods. We noticed particularly in areas that have attracted the attention of NGOs, such as Joseph Colony and Youhanabad, due to the history of violence, people in these localities are more critical of the modus operandi of the NGO–donor. There was the impression that NGOs come and fulfil donors’ aspirations and leave. As a result, locals feel exploited and betrayed. A water filtration plant was one such example, which was identified, developed and implemented by the community itself during the process but had not been anticipated in our project proposal. As a result, a sense of ownership by the community, and the relationship the community has built with our interlocutors and the local partner, have outlived the life of the project. This relationship of mutual trust is evident in the invitations that our local partner (non-Christian) now often receives to different events being held in Christian areas. That knowledge is generated by the community itself is one of the key strengths of the participatory methodology; we can add that, when that specific knowledge can benefit the community, the participatory methods are more engaging and receive overwhelming responses. This action-based incentive will also address one of the challenges where some look for individual benefits. For example, those who initially asked for personal favours and benefits eventually became a part of the project as they see the Ravadar project as something that is being done by the community itself.

Notes

1

Ravadar, as an idea, was contemplated during the community scoping, when all the relevant stakeholders and key informants agreed that the programme should aim to build a community together in an inclusive manner with men, women and young people from marginalized groups to promote religious equality and freedom.

2

HIVE Pakistan is a secular non-governmental ‘social-impact’ organization that addresses ‘issues of extremism and marginalization through community-led research … and participatory collaborations’. More details about the organization can be accessed at https://hive.org.pk/.

3

Based in London, both of us are researchers and development practitioners and have worked in Pakistan with different religious and ethnic minorities. We are aware about own reflexivity and have ensured that our political and religious views do not affect or influence the interlocutors and research participants involved in the project.

4

These interlocutors are active community members in the trusted network of the local partner. They act as coordinators and liaisons between HIVE and the community members. They are essentially residents of the same community/neighbourhood. They come from the same religious background.

5

We have changed the name to protect the respondent’s identity.

6

Such as limited mobility, gender-specific challenges (that is, women are restricted to home chores only) and the fear/threat of persecution which hinders, for example, education or economic opportunities.

7

Rapport building was the first step to building consensus during the community meetings. It included long-term engagement, multiple and regular community visits (sometimes without mentioning about the project) and various consultations. This proved to be an investment. Once we developed the rapport, as facilitators we ensured the inclusion of women and young people and encouraged them to speak and contribute by listening to them attentively, and at times since some of them were not articulate, our facilitators conveyed/interpreted their points to the committee members. This ensured that the committee members respected and listened to the young voices. One example is of a young woman in Joseph Colony who was initially not considered (by the men) for the local (Ravadar) committee, but who was later put in charge of the community funds because of her good management skills and educational background.

8

There was one person who said that his house was used by the members of the community as a base and for community affairs – he claimed that after the roof was broken, the members had stopped coming. When HIVE discussed this with other members, they denied it. In fact, the person’s house was used by members of one particular political party and the community hadn’t benefited from the house.

9

These influential members allowed their own female family members to join the local committees, and this encouraged other members of the community to follow.

10

HIVE Pakistan ensures gender and religious diversity within its organizational structure. It currently employs people from Shi’a, Christian, Hindu, Sikh and atheist backgrounds.

References

  • Figure 12.1:

    Community mapping exercise among Christians of Rimsha Colony and Joseph Colony and Shi’as of Balti Basti

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