99 Management failure FOUR Management failure Problems with public services The initial fieldwork in 1999 suggested that the interventions of some public services in the study neighbourhoods were far from effective. Most of the services we looked at had a neighbourhood focus, so we examined them at neighbourhood level, talking to ground-level staff and residents, rather than attempting to take an overview across the larger areas in the study. The problem was not that the services were absent. Only in primary healthcare, where GPs could exercise a choice about
Poverty street addresses one of the UK’s major social policy concerns: the gap between the poorest neighbourhoods and the rest of the country. It is an account of neighbourhood decline, a portrait of conditions in the most disadvantaged areas and an up-to-date analysis of the impact of the government’s neighbourhood renewal policies.
The book:
· explores twelve of the most disadvantaged areas in England and Wales, from Newcastle in the north to Thanet in the south, providing the reader with a unique journey around the country’s poverty map;
· combines evidence from neighbourhood statistics, photographs and the accounts of local people with analysis of broader social and economic trends;
· assesses the effect of government policies since 1997 and considers future prospects for reducing inequalities.
CASE Studies on Poverty, Place and Policy series
Series Editor: John Hills, Director of CASE at the London School of Economics and Political Science.
Drawing on the findings of the ESRC Centre for Analysis of Social Exclusion’s extensive research programme into communities, poverty and family life in Britain, this fascinating series:
Provides a rich and detailed analysis of anti-poverty policy in action.
Focuses on the individual and social factors that promote regeneration, recovery and renewal.
For other titles in this series, please follow the series link from the main catalogue page.
Available Open Access under CC-BY-NC licence. Exploring how justice is delivered at a time of rapid technological transformation, Justice in the Digital State exposes urgent issues surrounding the modernisation of courts and tribunals whilst examining the effects of technology on established systems. Case studies investigate the rise of crowdfunded judicial reviews, the digitalisation of tribunals and the rise of ‘agile’ methodologies in building administrative justice systems. Joe Tomlinson’s cutting-edge research offers an authoritative and much-needed guide for navigating through the challenges of digital disruption.
Scandals do not just happen. They are made. They are constructed out of such everyday tragedies as the small carelessnesses and institutional brutality of the long stay hospital, the abuse of children or the violent deaths of innocent bystanders. This book, by examining the landmark scandals of the post-war period, including more recent ones, such as the Victoria Climbie Inquiry, reveals how scandals are generated, to what purposes they are used and whose interests they are made to serve.
In particular, it examines the role of the public inquiry, an increasingly familiar policy device, in the process whereby the ‘story’ of a particular scandal is told and its meaning fixed. Using transcripts, press coverage, materials from the Public Record Office and other contemporary sources each of the scandals described in the book is located in its own historical and policy context in order to explore the complex cause and effect relationship between public policy and scandal.
Social work and social care continue to face an unprecedented period of challenge and uncertainty, requiring the development of leadership capabilities at every level of the workforce as well as in the community. This critical and reflexive book looks closely at the pivotal but demanding role that leadership and management play in promoting social work and social care. It focuses particularly on the value that is potentially created when the human relationships between people delivering and people using public services are effective, and the conditions are present to nourish confidence, inspire self-esteem, unlock potential and erode inequality. Aimed at new, aspiring and experienced managers, and senior practitioners, it draws on a range of disciplines not typically found in social work and social care and encourages readers to broaden their examination of leadership in areas such as the design of organisations, the role of service users in leadership practice and the phenomena of dignity within the context of organisational culture and dignity.
EPUB and EPDF available Open Access under CC-BY-NC-ND licence.
Today, production processes have become fragmented with a range of activities divided among firms and workers across borders. These global value chains are being strongly promoted by international organisations, such as the World Bank and the World Trade Organization, but social and political backlash is mounting in a growing variety of forms.
This ambitious volume brings together academics and activists from Europe to address the social and environmental imbalances of global production. Thinking creatively about how to reform the current economic system, this book will be essential reading for those interested in building sustainable alternatives at local, regional and global levels.
First published as a special issue of Policy & Politics, this updated volume explores policy failures and the valuable opportunities for learning that they offer.
Policy successes and failures offer important lessons for public officials, but often they do not learn from these experiences. The studies in this volume investigate this broken link. The book defines policy learning and failure and organises the main studies in these fields along the key dimensions of processes, products and analytical levels. Drawing together a range of experts in the field, the volume sketches a research agenda linking policy scholars with policy practice.
Alongside the current media public preoccupation with high-risk offenders, there has been a shift towards a greater focus on risk and public protection in UK criminal justice policy. Much of the academic debate has centered on the impact of the risk paradigm on adult offender management services; less attention has been given to the arena of youth justice and young adults. Yet, there are critical questions for both theory - are the principles of risk management the same when working with young people? - and practice - how can practitioners respond to those young people who cause serious harm to others? - that need to be considered.
The distinguished contributors to “Young people and ‘risk’" consider risk not only in terms of public protection but also in terms of young people’s own vulnerability to being harmed (either by others or through self-inflicted behaviour). One of the report’s key objectives is to explore the links between these two distinct, but related, aspects of risk.
As the system of governance and delivery of social welfare in the UK radically changes, this important new book argues that the extent of this change is such that it could be considered a fundamental transformation or even a revolution. It shows how a new public governance perspective has replaced the dominance of new public management, reflecting the increasingly plural and fragmented nature of public policy implementation. Drawing on examples across a range of policy areas it assesses how changes in social policy and governance interact in the delivery of the main areas of social policy and social welfare. The book will be essential reading for researches, students and policy makers.
Education is in a state of continual change and schools ever more diverse. People want more participation and meaning in their lives; organisations want more creativity and flexibility. Building on these trends, this timely book argues that a new paradigm is emerging in education, sowing the seeds of a self-organising system that values holistic democracy. It is an essential read for anyone (academics, policy-makers, practitioners, students, parents, school sponsors and partners) who is interested in how education can broaden its horizons.
