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81 The personal social services FIVE The personal social services Bill Jordan Introduction The reform of the personal social services in the UK since the 1970s has followed a clear long-term trajectory. This has led away from the model of services based in a single local authority agency and dominated by a single profession. But the logic for the fragmentation of that agency and that profession, and their recoalescence as parts of other services has been tortuous. This chapter attempts to trace the various ideas and models that have contributed to reforms, and

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195 Key words research use • evidence-based policy • small state • social services © The Policy Press • 2010 • ISSN 1744 2648 re se ar ch Evidence & Policy • vol 6 • no 2 • 2010 • 195-211 • 10.1332/174426410X502310 Evidence-based policy and practice in social services in Iceland Halldór Sig. Guðmundsson, Sigríður Jónsdóttir and Sigrún Júlíusdóttir This paper discusses the development of evidence-based policy and practice in Iceland, focusing on the areas of social services and family policy. It highlights both the advantages and disadvantages of being a small

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85 Personal Social Services FIVE Personal Social Services Ann Netten Introduction The objective of raising standards and improving the quality of publicly provided and purchased services crosses all aspects of public policy. This runs alongside continued emphasis on achieving or improving value for money. In 2004, and indeed during the past decade, there have been increased real levels of expenditure in areas such as criminal justice, health and social care, together with a plethora of performance indicators and targets associated with these objectives. To

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165 EIGHT Partnership between service users and statutory social services Michael Turner and Susan Balloch Introduction Central government’s emphasis on best value, in conjunction with partnership working and social inclusion, requires that social services departments should work more closely with service users in planning, developing, evaluating and monitoring services and their outcomes. As illustrated in other chapters, this partnership is developing in a broader context than previously, allowing for much closer working relations between social services

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49 FOUR social service as human service: between loyalties; a swedish case Lars Plantin and Margareta Bäck-Wiklund The aim of the case study on which this chapter is based was to capture the experiences of parents with young children working in a social service agency in one of Sweden’s largest cities. In this chapter, we will focus on features that block or facilitate the balance between work and family as well as form social workers’ career paths in a context of organisational change. The balance between work and family is often discussed with reference

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555 Evidence & Policy • vol 10 • no 4 • 555-64 © Policy Press 2014 • #EVPOL Print ISSN 1744 2648 • Online ISSN 1744 2656 • http://dx.doi.org/10.1332/174426414X14144247109334 Embedding research into practice through innovation and creativity: a case study from social services Alison Petch, alison.petch@iriss.org.uk Institute for Research and Innovation in Social Services, UK Claire Lightowler, claire.lightowler@strath.ac.uk Centre for Youth and Criminal Justice, UK Lisa Pattoni, lisa.pattoni@iriss.org.uk Ian Watson, ian.watson@iriss.org.uk Institute for

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Policy & Politics vol 29 no 2 115 © The Policy Press, 2002 • ISSN 0305 5736 Key words: evaluation • partnership • health • social services Policy & Politics v l 30 n 1 115–27 Final submission 17 May 2001 • Acceptance 29 May 2001 English Partnerships are a keystone of current policies to ‘modernise’ health and social services. This presents new challenges for research and evaluation. ‘Partnership’ is a vague concept, capable of many interpretations, and its evaluation is therefore problematic, not only for those involved in partnerships but for academics and

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57 THREE Reaching for the stars: the performance assessment framework for social services Stella Law and Karin Janzon Introduction In November 1998, the government issued a White Paper entitled Modernising social services: Promoting independence, improving protection, raising standards (DH, 1998). It contained a raft of new structures and processes for regulating standards of social services provision at both an individual and a corporate level. It also introduced the concept of a Performance Assessment Framework (PAF) to “provide a basis for a common

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Policy and Politics, Vol. 9 No.2 (1981),235-241 235 SOCIAL SERVICES DEPARTMENTS: A Review Article Christine Hallett After a period of relative dearth, several books about local authority social services have recently been published. They are timely for several reasons. First, retrenchment has required a re-examination of policies and practice developed at a time of rapid expansion. Secondly, there are mounting pressures to study the activities of social services depart- ments and especially of social workers within them, in response partly to heightened criticism

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attributed. The derivative works do not need to be licensed on the same terms. article The impact of transition from British to Chinese rule on social service delivery systems in Hong Kong Helen K Liu, helenliu4@gmail.com National Taiwan University, Taiwan One of the consequences of the transition from British to Chinese rule in Hong Kong has been the development of parallel social service delivery systems. On the one hand, the welfare bureaucracy is characterised by contractual relationships between the government and nonprofit organisations and is shaped by

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