Perceptions of women as political leaders at a time of crisis: a psychosocial study

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Amy TatumUniversity of Bournemouth, UK

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Shelley ThompsonUniversity of Bournemouth, UK

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Candida YatesUniversity of Bournemouth, UK

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Women in political leadership have been the topic of much discussion since the start of the COVID-19 pandemic, with a number of women in executive office being praised for their empathic approach. The pandemic has raised questions about the role of women in political leadership at a time of crisis and the drivers behind the feelings they evoke. Drawing on online reflective focus groups with participants mainly from the United Kingdom during the COVID-19 national lockdowns, this article explores the feelings and affective responses evoked from seeing women in political leadership roles at a time of crisis. The focus groups highlighted the conflict that participants felt at seeing women political leaders navigating crisis situations, with expected displays of empathy at the forefront of discussions. The findings also suggest that, in order to be trusted, women political leaders must still overcome gendered expectations about their authority and warmth. The participants felt conflicted when evaluating the leadership styles of women in politics and grappled with notions of trust and authenticity. The article provides new psychosocial insights into the way we think and feel about women political leaders and highlights the complex gendered terrain that women in political leadership have to navigate.

Abstract

Women in political leadership have been the topic of much discussion since the start of the COVID-19 pandemic, with a number of women in executive office being praised for their empathic approach. The pandemic has raised questions about the role of women in political leadership at a time of crisis and the drivers behind the feelings they evoke. Drawing on online reflective focus groups with participants mainly from the United Kingdom during the COVID-19 national lockdowns, this article explores the feelings and affective responses evoked from seeing women in political leadership roles at a time of crisis. The focus groups highlighted the conflict that participants felt at seeing women political leaders navigating crisis situations, with expected displays of empathy at the forefront of discussions. The findings also suggest that, in order to be trusted, women political leaders must still overcome gendered expectations about their authority and warmth. The participants felt conflicted when evaluating the leadership styles of women in politics and grappled with notions of trust and authenticity. The article provides new psychosocial insights into the way we think and feel about women political leaders and highlights the complex gendered terrain that women in political leadership have to navigate.

Key messages

  • Women political leaders evoke conflicted responses on issues of trust, authenticity, empathy, and warmth.

  • Participants have gendered perceptions of women in political leadership.

  • Exploring group responses to women political leaders at times of crisis can provide new insights into women’s roles in public life.

  • Applying a qualitative psychosocial approach to the study of attitudes to women as political leaders enables a greater understanding of the emotions and affects that are stirred up in relation to them at a time of crisis.

Introduction

At the height of the COVID-19 pandemic, women political leaders received widespread praise for their handling of the crisis. Early in 2020, the New Zealand Prime Minister, Jacinda Ardern, was lauded as the figurehead of a new style of empathetic leadership; the measured approach to the crisis of Scotland’s First Minister, Nicola Sturgeon, earned her praise from the news media; and Taiwan’s leader, Tsai Ing-Wen, took swift action resulting in an initial control of the virus. Such examples foreground the significance of women’s political leadership during a time of crisis, not only in terms of their gendered leadership style and the ways in which they challenge stereotypes of strong and containing leadership being associated with men, but also in terms of how they make us think and feel about women in positions of authority at times of fear, danger and anxiety. What do we want of women leaders? What emotions are evoked in relation to women in positions of political power and as figures of authority on the world stage? And how are they experienced symbolically and affectively as objects of the mind?

This article explores such questions by discussing an online, reflective, focus-group study about women in political leadership that we conducted in the United Kingdom (UK) over a six-month period in 2020, during the first phase of the COVID-19 pandemic and the consequent lockdown. We use the findings from that study to examine the conscious and unconscious thoughts and feelings that shape perceptions of women as political leaders at a time of crisis.1 It is often argued that over the past two decades, the content and style of politics and engagement with it have become increasingly emotional (Richards, 2007; Yates, 2015), and this development has implications for how we view women in positions of leadership. In an age of emotionalised politics, where the display of feelings is often perceived as a sign of credibility and authenticity in a political leader, women have a different ‘pact’ with the electorate (Evans, 2009). Women leaders are often judged more harshly than men in this regard, as for them, competency is often viewed as incompatible with the show of emotion or vulnerability, a phenomenon referred to as the ‘double bind’, and yet at the same time, assertive women leaders are often deemed unnatural and unappealing (Jamieson, 1995; Eagly and Karau, 2002).

Our research employs an intersectional approach to gender (Crenshaw, 1989; 1991) that pays attention to the intersecting layers of gendered identity and its significance for the women leaders discussed and also for the participants taking part in the study. Drawing on Crenshaw’s work, we recognise the cultural significance and power dynamics at play in the shaping of identity and experience in relation to the intersections of gender, class, ‘race’, sexuality, age and disability. As is well documented (Savigny, 2020), the mediatisation of politics and the intense scrutiny of women in the public gaze exacerbate the affective dynamics of such processes, and perceptions of women in the political sphere are strongly influenced by the digital media environment of social media, news and current affairs programmes.

However, rather than focusing only on mediatised representations of women in political leadership roles, our research explores the psychosocial responses to such representations using reflective focus groups that met on Zoom at the height of the pandemic and during the first UK lockdown. In setting up and designing this focus group project, our aim was not to research the cause and influence of such images, but rather to use them as prompts to facilitate discussion about participants’ thoughts and feelings about women political leaders (from herein, WPLs) at a time of crisis. At the level of surface content, we wanted to discover how such responses might challenge gender stereotypes of women leaders within parliamentary democracies; and at a symbolic level, we wanted to explore the emotional and affective investments that underpinned those responses.

The psychosocial study of political leaders and followers, and of WPLs in particular, remains under-researched,2 and the ways in which women in positions of political authority make us feel is an area of study that has yet to be developed. The pressing significance of such research is linked to the under-representation of women in parliamentary democracies across the world, where an understanding of the prejudices and biases in relation to women politicians allows us to understand and therefore rectify such imbalances.3 A psychosocial approach to this issue enables us to look at the unconscious and affective aspects of such biases (Crociani-Windland and Hoggett, 2012), to adopt a method that ‘listens to politics’ (Yates and MacRury, 2021) and to pay attention to that which lies ‘beneath the surface’ (Clarke and Hoggett, 2009; Cummins and Williams, 2018).4

We now discuss the psychopolitics of the gender ‘double bind’ (Eagly and Karau, 2002) of political leadership, and the emotions and affects that are stirred up in relation to women in positions of authority. We then turn to our research project and discuss the psychosocial approach taken in that work and its findings.

The psychopolitics of the gender double bind and women political leadership

Feminist researchers have approached the question of women in leadership and the negative stereotyping they attract through both ‘role congruity theory’ and the ‘double bind’ (Jamieson, 1995; Eagly and Karau, 2002). Role congruity theory posits that there are two categories of traits, or characteristics, defined as ‘agentic’ and ‘communal’. Stereotypically, agentic traits have been associated with men, and communal traits with women. The characteristics that are traditionally linked with leadership fall into the agentic category and, therefore, men are deemed more congruent with leadership. As a consequence, women have traditionally been deemed as incongruent with leadership positions. The double bind refers to the ways in which women are perceived as either having so-called ‘soft’ ‘communal’ traits associated with constructions of traditional femininity or having assertive ‘agentic’ qualities stereotypically associated with men. These studies show that to be liked, women leaders need to be communal, and yet to be respected, they need to be agentic, but combining both traits has, until recently, been seen by the public as incompatible (Rudman and Glick, 2001; Zheng et al, 2018; Blackman and Jackson, 2021). Women of colour, women identifying as queer or women living with disabilities experience an additional layer of prejudice, and the racialised and classed projections that are mobilised in relation to them further complicate the concept of a gender double bind as an intersectional double bind in relation to responses to women in political leadership roles (Yates, 2019).

Leadership in the modern political system requires a degree of self-promotion as well as the deployment of assertive tactics and behaviours; for women in such environments, navigating the stereotypical projections associated with the intersectional layers of the double bind presents more risk of incurring a backlash and sanction for transgressing gender norms and expectations (Fridkin Kahn, 1996; Hall and Donaghue, 2013). Former UK Prime Minister, Theresa May, was widely criticised for a perceived lack of emotion following the Grenfell Tower tragedy, while such stoicism in a man may not have received such harsh condemnation or have been framed in terms of emotional abnormality. To overcome this assumed deficiency, one potential strategy that WPLs employ is to display high levels of communal behaviour to mitigate such fears (Heilman and Okimoto, 2007; Deason et al, 2015). Well-known examples here include the UK Member of Parliament (MP) Andrea Leadsom’s focus on her caring maternal credentials during the Conservative Party leadership campaign in 2016, and more recently in the United States (US), Vice President Kamala Harris’s highly visible show of her role as a stepmother to offset any anxiety evoked by her not having children.

Fridkin Kahn (1993) argues that issues as well as personal attributes have communal or agentic dimensions. As we discuss in relation to Jacinda Ardern, these associations are significant when assessing leadership in a time of crisis, particularly in the context of the pandemic during which communal issues – such as family, health and education – have come to the fore. At the same time, the theory of the ‘glass cliff’ proposes that although women are given positions of leadership at times of precarity, they are, nonetheless, set up to fail in such situations (Ryan and Haslam, 2005). This theory has been developed to explore the placement of women in positions of leadership at times of adverse conditions in that it can cause negative perceptions of women in leadership and thus be used as evidence for their unsuitability for such roles (Ryan and Haslam, 2007). Theresa May, who came to power as Prime Minister in a divided country following the Brexit referendum, provides a good example of such processes at work and was widely discussed in media outlets (Gerster, 2018; Rorich, 2019; Stern, 2019). And in the US, Hillary Clinton’s 2016 presidential campaign evoked commentary on her navigation of the glass cliff: one Financial Times article speculated that, should she win, ‘she will join Mrs May at the top of the glassiest of “glass cliffs”’ (Hill, 2016).

Women political leaders as objects of the mind

The affective dynamics of WPLs and the identifications that occur in relation to them take on a new significance when viewed from a psychoanalytic object relations perspective (Bainbridge and Yates, 2014). This psychoanalytic approach emphasises the affective psychological defences that are developed in relation to phantasies of the primary caregiver (usually the mother) to ward off anxiety and feelings of vulnerability and helplessness (Klein, 1946; Rose, 2018). The complex interactive process of object relating and the psychological defences developed in the first months of life create a pattern for the ways in which adults engage with the immediate or wider sociopolitical and cultural environment (Richards, 2017).

The identification with mediatised images of WPLs and the powerful affects that accompany such identifications provide an example of such processes at work. In periods of social and political crisis, there is a common desire among citizens for a reassuring leader in the mould of a ‘containing’ parent to ward off feelings of anxiety and risk (Gabriel, 2011; Richards, 2017).5 Studies in this regard have implicitly held male political leaders in mind – for example, President Franklin Roosevelt has often been discussed as an archetypal containing leader and father figure at a time of crisis in terms of his reassuring ‘fireside chats’ and so on (Graubard, 2004). One can cite other male presidents and prime ministers from Churchill to Reagan who at different moments created a sense of paternal identification and trust for their followers.

However, women in positions of political authority may attract powerful, conflictual feelings and, at the level of fantasy, evoke associations of the mother as an ambivalent object of maternal phantasy and identification. Research has addressed the media habit of representing women politicians in relation to their real and symbolic status as mothers (Gentry and Sjoberg, 2015; Yates, 2019; 2020). As the media coverage of politicians from Diane Abbott to Priti Patel in the UK, and Alexandria Ocasio-Cortez in the US, shows, the intersectional dimensions of identity may further complicate the feelings aroused by images of women in authority, where defence mechanisms are mobilised to protect against an imagined threat to identity as underpinned by the structures of ‘power and entitlement’ (Yates, 2019: 350).

Conducting online reflective focus groups

Our reflective focus groups took place a few weeks after the UK went into lockdown when we were struck by the positive media coverage that WPLs were receiving for their handling of the COVID-19 crisis. We noticed that the ‘communal’ qualities associated with cultural constructions of femininity – such as empathy and care – were now seen as a necessary component of good governance. As an all-woman research team with leadership responsibilities, we identified positively with the images of Ardern and Ocasio-Cortez, who appeared to embrace qualities such as empathy, care and kindness that had hitherto been feminised as ‘weak’ and deemed inappropriate for national emergencies. It seemed that the perceptions of these women challenged the construction of the gender double bind and we wanted to dig deeper to see how ‘ordinary’ groups of men and women viewed such women. At a conscious level, how might such perceptions trouble traditional stereotypes of women leaders within parliamentary democracies? What kind of affective identifications and projections underpinned such perceptions? And, following on from our earlier discussion, were WPLs allowed their complexity?

We hosted four online reflective focus groups, with five to eight participants per group, with a total of 24 participants mainly from the UK. Given the centrality of gender in our research, we considered the composition of our focus groups that would help to generate insights through the interactions of the participants, as is key to the focus-group method (Barbour, 2007). To that end, we recruited all women for Group 1, all men for Group 2, a mix of men and women for Group 3, and in Group 4, there was a self-selecting open group of all women.6 The research was not designed as a comparative study, seeking to identify the differences between men and women’s responses. However, we were interested in the possible gendered dimensions of the emotional responses to WPLs and the possible differences that might emerge. The single-gender focus groups sought to generate data from shared experiences, while the mixed-gender focus group generated data from different experiences (Barbour and Kitzinger, 1999). We were also conscious of potential differences in responses from the different genders and therefore wanted to provide a space in which our participants could reflect on their responses freely and safely. This was especially important in the context of our women participants. As Gluck and Patai (1991: 11) argue, women’s experiences are ‘often muted’, especially when their ‘interests and experiences are at variance with those of men’. As we discuss, while such gendered differences were not evident in the single-gender groups, differences emerged more clearly in the mixed-gender group (Group 3). All participants were from mixed occupational and class backgrounds and, apart from Group 4, the members of the groups were White. After the initial introductions, we began each group showing clips of well-known women leaders to prompt discussion. The clips were selected to include diverse images of women leaders making speeches at moments of crisis.7

The clips were chosen as part of an elicitation technique (Barton, 2015), designed to stimulate conversations on the topic, but also as a way to foreground different types of women leaders to the participants. The clips thus represented a diverse range of leaders and leadership styles, but were not exhaustive in terms of candidates for discussion.8 This diversity included, for example, representations of working-class women (Jess Phillips) and White middle-class women (Theresa May), diverse images of women of colour (Priti Patel, Diane Abbott and Alexandria Ocasio-Cortez) and leaders in different settings including formal institutions and at home making lockdown announcements.

The focus groups were held over a five-month period and took place during the first phase of the COVID-19 pandemic (May to September, 2020) when there were restrictions in place regarding in-person gatherings. For this reason, the data collection took place via the free online platform Zoom, which, at that stage, was experienced as a novelty by both the researchers and the participants. We were concerned that we would not be able to facilitate the same kind of group dynamics that are present in in-person group settings. However, the shared crisis conditions of the pandemic brought an enhanced sense of relevance and immediacy to the work, which broke down the barriers between ‘us’ as the researchers and ‘them’ as the subjects of the research project.

Following research into the psychodynamics of online groups by Parks (2020) and Weinberg (2020), we initially had concerns about the absence of embodied contact and presence, and the capacity to ‘hold’ the group in a virtual, digital context. However, we found that with participants speaking from the comfort and familiarity of their own homes, a sense of intimacy and informality emerged, which might not have been achieved in a university research setting. We borrowed from aspects of the psychosocial group-analytic approach in its dual focus on paying attention to the surface level of content as well as that which is ‘hidden beneath’ (Cummins and Williams, 2018). As far as possible, we deployed an active mode of listening to the voices of the participants in terms of what and how thoughts and feelings were communicated in an online group environment.

The research process involved a reflexive awareness of the researchers’ own feelings that were stirred up at the time when, like the participants themselves, we were caught up in the crisis and experiencing that perilous moment of fear and uncertainty. An example of that response can be seen in the following extract, taken from the reflexive fieldnotes describing the experience of the first (all-woman) group:

Although we had planned and rehearsed hosting this online group, the tech still felt precarious, especially as my home internet signal was unreliable. My anxiety came across, as I talked too much and tried too hard to put the participants at ease. Given the topic we were researching, it seemed important to look calm, confident and competent when communicating with the participants and I was so relieved they had turned up and that it seemed to be working.

As this extract shows, alongside the need to learn new skills in operating focus groups in what was then an unfamiliar virtual environment, the project also involved a high degree of emotional work. We did our best to facilitate group discussions in a reassuring and containing manner, while paying attention to the psychosocial processes of the group – of what was being said, how and why. This work took place against a backdrop of COVID-19-related anxiety and a fear of the unknown, and we supported each other as researchers, working from our individual homes in domestic settings, often with precarious broadband connections. These research conditions brought us closer to our participants, who were also speaking from their kitchens and bedrooms. However, we also noticed that alongside the empathic connection with the participants, there was also sometimes a defensiveness about our performance and competency as online research group facilitators, as we communicated with the participants and self-consciously watched our images on the Zoom screen. As we discuss, these concerns about performance mirrored some of those of the participants and the representations of the WPLs under discussion, allowing us also to reflect constructively on the psychodynamics of political leadership and followership in a way that might be lost in more traditional political-science research methods.

“Trusting what she said” – research themes and findings

To arrive at our research themes, we applied Braun and Clarke’s (2006) method of thematic analysis and we met several times as a research team, working closely together with the group interview transcripts to identify recurring themes – paying attention to the surface content of what was said and also its unconscious symbolism. We were mindful of the affective dynamics of those group discussions while paying attention reflexively to our own experiences of the research process. The overarching theme to emerge in relation to WPLs was ‘trust’ – or the lack of it. This finding about the value placed on trust is not surprising given the vulnerability and lack of certainty for citizens at a time of crisis. Indeed, an increasing lack of trust in politicians is a recurring theme of wider survey-based studies (such as the 2022 Edelman Trust Barometer9). From a psychosocial perspective, the loss of trust is linked to the loss of containment experienced across different organisations including government and trust in parliamentary democracy and its representatives. This has implications for WPLs who, as objects of disappointment, evoke fantasies associated with the dependency and powerlessness of voters who may project feelings of hate or idealisation onto those women, where trust is continually tested.

We also identified the following three sub-themes that variously linked to the theme of trust, which we go on to discuss:

  • empathy, trust and the good mother

  • authenticity versus performance

  • too hot or too cold.

Empathy, trust and the good mother

Across all four focus-group discussions, the theme of empathy was present as an indicator of trust. Empathy is a complex and contested term (Yates and MacRury, 2021) and broadly refers to the capacity to put oneself in the shoes of another. We use it here to connote – rightly or wrongly – a perception on the part of our participants of mutual ‘affinity’ (as one participant put it) between themselves and the WPLs. It also refers to a leadership style that appears warm and approachable and, in this instance, aligns with traditional cultural associations of nurturing femininity. The participants spoke of the value of seeing what they perceived to be empathy in WPLs and here, their discussions often centred positively around Jacinda Ardern and her handling of the COVID-19 pandemic. In Groups 1 (all women) and 2 (all men), participants said that during the pandemic it was as if she was “in the same boat” as ordinary people and that she seemed “down to earth” when addressing the nation of New Zealand over COVID-19 restrictions. Another participant in Group 2 said that it felt like Ardern was “your doctor giving you some bad news … you trusted what she said”.

Women participants across all groups identified with her as mothers and daughters as a kind of multitasking empathic ‘mum’, who functioned well under pressure:

‘She can lead because she can put her foot down and you know, go back it with science, but then she can also be like, you know, I understand what hundreds of you are also going through because I am also going to be, you know, sat in, looking after my children, not being able to go out.’ (Group 4)

Participants also spoke of their own feelings of empathy towards women leaders. This sentiment was strongest among the women participants who identified with the difficulties WPLs encounter when balancing their work and personal lives:

‘I think I feel a bit worried about them, I even felt worried about Theresa May you know, that even people who I don’t feel any other affinity with, I do feel affinity with them just because they’re women and because of the way that our society is set up.’ (Group 3)

This experience of ‘affinity’ overcame ideological differences with the political leaders, as in the example of Theresa May. Here, several women participants confirmed that they did not support her politically but said that they did feel empathy for her situation as a political leader, who was managing the contradictory demands of home and work identities. As one said: “I sort of admire her and others because I can empathise, I’ve been there … and I think I’m exactly the same” (Group 3).

Participants across all groups disliked it when they felt that the WPLs did not display empathy in an appropriate way. Here, the discussion often centred around Priti Patel’s apparent lack of empathy, as in the clip we showed regarding her response to a question in Parliament from a Black woman Labour MP about her failure to address racism and racial injustice. Patel responded by talking about her own experience of racism and the very personal attacks she had received as a Conservative MP woman of colour. Despite the content of Patel’s words, the men and women in Groups 1 and 2 objected to what they saw as her non-empathic and assertive style of delivery:

‘She didn’t use the opportunity to be like “no I understand your pain, I feel your pain”, it wasn’t something that she was trying to empathise [with], instead it felt like she was being like “you don’t know what you’re talking about”, like it was very defensive and angry, like she was putting up a wall.’ (Group 2)

Patel’s hardline right-wing policies as Home Secretary are well known. However, the concept of the intersectional double bind is relevant here, as there is the implication that as a woman of colour, her trustworthiness was being judged not only because of her hardline views on immigration but also because of her seeming lack of emotion and empathy in her performance. In Group 2, discourses of race and gender sometimes converged regarding the machine-like performance of both Patel and May, as the men were highly critical of their lack of empathic communication skills, as exemplified in the oft-repeated media caricature of ‘May the Maybot’.

Authenticity versus performance

The theme of authenticity versus performance was present across the focus groups and, again, connected to their sense of trust in WPLs and their capacity to lead at a time of crisis. When discussing authentic WPLs, Ardern was again at the forefront of the exchanges, especially in response to the clip of her streamed Facebook appearance from home in casual clothes on the eve of the New Zealand lockdown. One participant (from Group 3) said “she seemed a lot more human” and that this meant that she had “a connection with her”. The women were especially positive in this regard, with one saying that it felt like they had called up “my friend Jacinda” (Group 1). Another woman said that Ardern seemed “a genuine real person in a genuinely difficult situation” (Group 3).

However, the informal setting of Ardern did not evoke positive responses from all participants. For some, there was a sense that her Facebook broadcast was not the behaviour of a leader, as one man said of her performance: “[I]t was too informal for me” and “didn’t convey the seriousness of the situation” (Group 2). Another said that the setting was “too informal” and “if that was my first encounter, I probably wouldn’t have trusted her” (Group 3). A woman participant commented on how they did not feel reassured or calmed by Ardern as “she was very casual”, and that it was not what she expected from a politician and so did not provide a sense of authority (Group 1).

These varied responses to Ardern as the responsive, if (for some) infantilising, mother highlight the ambivalent feelings aroused by such women and how perceptions of their authenticity and trustworthiness are bound up with discourses and fantasies of gender and maternal authority. While Ardern’s performance of the empathic maternal leader was praised by some for its authenticity, for others, those very qualities failed to convince as belonging to someone with authentic leadership qualities.

The dynamics of intersectionality were also present when discussing the trustworthiness of performance, as in the mixed responses to US Representative Alexandria Ocasio-Cortez. There was some scepticism regarding her impassioned speech in the House of Congress about social injustice, with one participant saying that it felt like “manufactured passion” (Group 1), and this distrust was echoed by others who said that her performance seemed “staged” (Group 1). By contrast, as we have seen, Patel’s performance was deemed inauthentic and untrustworthy because she was seen as not passionate enough. As one (White) participant said of Patel: “[Y]ou could sort of feel that suppressed emotion” (Group 1). Another said of her 2020 parliamentary speech about her experience of racism: “[I]t was all very defensive and was either emotionless or if any emotion, quite angry” (Group 2).

Several participants said that Theresa May lacked authenticity because of her poor performance skills; as one said: “[She seemed] a bit removed from this situation despite being right in the middle of it” (Group 2). However, in contrast to Patel, there was for some a perception that May was being “professional” and that had she displayed a lot of emotion they would not have been “impressed”. As one said of May: “[S]he can’t be ranting and raving and saying, and crying in front of the cameras there, can she?” (Group 2).

These conversations between the participants highlight the difficulty that WPLs face in terms of being seen as authentic and giving the right level of performance. The display of strong emotion, whether that is anger or passion about an issue, provoked conflicting responses in the groups, and these responses were further complicated when discussing the performances of women of colour, such as Patel, where mixed views about her advocacy of far-right immigration policies sat uncomfortably alongside a distrust of her performance when discussing her own experience of racism, thereby reinforcing racialised discourses about the relationship between her emotional subjectivity as a woman of colour and her trustworthiness as a leader. Participants spoke of Diane Abbott MP in far more understanding tones, articulating the harsh media coverage Abbott received and acknowledging the racial discrimination she faces. A participant in the mixed-gender Group 3 labelled the treatment of Abbott as “quite bizarre and quite unique to her”. The group responses to Patel and Abbott highlighted an ideological split in terms of empathetic feelings towards their experiences as women of colour and group members responded negatively to what they perceived as a lack of empathy on the part of the hard-line Conservative, Priti Patel.

Too hot or too cold?

The words ‘warm’ and ‘cold’ were used repeatedly in each of the groups to express how the participants felt about the women leaders in a time of crisis. When participants spoke positively about WPLs, they used phrases such as “my response was kind of like a warmth and a connection to her” and “I liked it, it felt friendly and warm” (Group 1). Like empathy, the perception of warmth in a politician was often aligned with authenticity and trust. By contrast, the word ‘cold’ was linked to WPLs who were seen as “lacking emotion” during a crisis, most notably Theresa May. Participants in all groups referred to her as “coming across as quite cold” and as one man said, “she’s not very warm” and “keeps herself tightly wound”, and he concluded by saying: “I think it’s why the British public didn’t warm to her really, because, er, she didn’t come across as being like, a normal person at all” (Group 2).

One participant said that when political institutions were more confrontational, WPLs “have to take that sort of, serious, colder approach” (Group 1). However, some were worried about women being “too emotional” and not “cool” enough. Jess Phillips MP was mentioned as an example of such concern:

‘I felt at any minute she could switch into not being calm and therefore I found her [pause] slightly, I felt slightly anxious watching her, I thought what’s going to happen next? So I think that calmness is really important, and level-headed. You don’t want someone [pause] making political, making important political decisions in times of crisis if they are unable to stay calm.’ (Group 3 – woman participant)

Concerns about Phillips’ hot passion appeared to be linked to perceptions of her class – as coded by some in their description of her “down-to-earth manner”.

However, others valued the authentic warmth of those such as Phillips, with one woman saying that during a crisis she found “calm” leaders untrustworthy, “cold” and disconnected from reality:

‘Of every crisis I’ve experienced, um, I instinctively, I don’t want [calmness] because if someone is able to be calm when you know, horrible, horrible things are going on, then it kind of shows they they’re disconnected from how horrible the thing is.’ (Group 3)

It appeared, therefore, that members of all the groups wanted warmth from the leaders at a time of crisis (albeit not too hot,) even if at times this raised questions about their authority and lack of emotional containment as leaders. This questioning of their ability to lead often fell back on assumptions linked to a classed, racialised, intersectional double bind, and familiar gendered associations regarding the emotionality of women as being either excessive or lacking.

The contradictions of identification, trust and the challenges of complexity

The recurring theme of ‘Trust’ and its three subthemes that we have identified from the data suggest a desire for a leader who is trustworthy, competent and reassuring in an “old school” manner (as one participant put it), while at the same time offering emotional containment through relational displays of empathy and warmth. This response holds out the potential to transcend or at least move on from the old, gender stereotypes of the strong leader upon which traditional perceptions of leadership rest. Role congruity theory proposes that in order to attract the trust of followers, WPLs must conform to masculine stereotypes of strong leadership, in terms of both their personal qualities and their policies. However, while that style of authority continues to appeal via the performance of those such as Theresa May, the pandemic has also opened up a kind of transitional space for a different kind of leader with qualities associated culturally with a form of nurturing femininity, exemplified for our participants by Ardern.

The push and pull of identifications with Ardern were striking, as some appeared to idealise her, identifying with her consciously and unconsciously as a containing good mother. However, others saw this quality in Ardern as a sign that she was too ‘soft’ and therefore lacking authority – compared, say, to what some referred to as the “old school”, “reliable”, professional manner of Theresa May.10

The success of some WPLs navigating the treacherous waters of the pandemic showed that it is possible to overcome the dangers of the gendered glass cliff by foregrounding communal values such as empathy at a time of national crisis. The stereotyped ideal of the strong containing male leader during such moments has been undermined by the real and symbolic blurring of the public–private boundaries, as exemplified by Ardern’s Facebook broadcast from her home on the eve of lockdown. This blurring is symptomatic of the emotional turn of media and politics (Richards, 2007; Yates, 2015), and what some see as the ‘feminisation’ of the public sphere, where the values and language of nurturance and care – hitherto linked to cultural constructions of femininity – are more visible and potentially valued in public life. We have also seen – as with Kamala Harris – a new public emphasis on the ethos and language of nurturance and care, albeit framed in part by normative discourses of the family. As Harris said in her first speech as Vice President: “I see it in the parents who are nurturing generations to come … building a better life for themselves, their families, and their communities” (White House, 2021).

There are debates about whether the emotionalisation of politics is a positive and meaningful development, or whether it is symptomatic of narcissistic neoliberal discourses about the self and its representation through empty political performance (Yates, 2015). In addition, the framing of care as a feminist issue carries with it the risk of gender essentialism. However, the significance of care as a public and domestic issue has historically been an enduring value of feminism since the 1970s (Nava, 2020). The importance of compassion and acknowledging vulnerability for challenging the individualism of neoliberalism as well as the banal platitudes of the discourse of individual ‘wellbeing’ (Yates, 2015) have, of late, been discussed by scholars and activists (The Care Collective, 2020; Kellond, 2022), where the relational values and practice of interdependence take on a new urgency in the contemporary age. By contrast, with their ‘careless’ macho leadership style, Donald Trump and other men of his ilk, such as Brazil’s Jair Bolsonaro and Turkey’s Recep Tayyip Erdoğan, underperformed as leaders during the pandemic by failing to keep their fellow citizens safe.

The positive reaction of our participants to displays of vulnerability and empathy in representations of WPLs has implications for the political economy of leadership and followership. For example, as Freud (1921) argued, following and identifying with a leader involves a degree of unconscious surrender. In the contemporary era, where the neoliberal ethos of the individual and a resistance to meaningful attachment prevail, the willingness to trust and identify with a leader and to allow them to be ‘good enough’ may prove difficult. There are examples of extreme, fanatical devotion to populist leaders such as Trump, but the toleration of a complex, good-enough woman leader who is both assertive and vulnerable presents a challenge where the temptation is to dismiss or idealise their qualities as leaders. For example, some participants idealised Ardern as the good-mother figure, which reflects perhaps a regressed desire to merge with her at a time of crisis anxiety. Another tendency when splitting and idealising WPLs is to look back nostalgically to the fantasy object of a past leader such as Margaret Thatcher, who, despite her divisive legacy, was mentioned admiringly by participants as a “conviction politician”. Such nostalgia for an invulnerable strong woman leader impacts on the affective mechanisms of bias and political identification and it also reflects the underlying features of the emotional tenor of the pandemic when feelings of loss and longing were widespread.

The affective ambivalence towards WPLs was also present in how participants communicated their ideas. A constant sense of conflict was present about what the participants wanted to see from the leaders, and what was acceptable and what was not. This conflict came through contradictions, caveats and stilted sentences. This contradiction from the participants and a continued inability to reach consensus on what they wanted from the women leaders speak to the continued discomfort with seeing women in positions of leadership.

The participants were careful not to reproduce stereotypical assumptions around the gender double bind, and resisted essentialism as both men and women participants across the focus groups said that good political leadership transcends gender. Nonetheless, they often found it hard to avoid slipping into the split projections when discussing WPLs, which drew on distinct gendered symbolism associated with emotional femininity as excessive, persecutory or withholding. As we have seen, May and Patel were critiqued for being too cold, Phillips for being overly emotional and uncontained and Ocasio-Cortez’s articulate, passionate speeches were viewed with distrust, as being too skilled in oratory and performance and being too “manufactured”. There was a mixed picture regarding racialised projections, as Diane Abbott was praised for her authenticity when speaking truth to power, while negative comments about the ‘hot’ passion of Ocasio-Cortez from some group members undermined her competency as a leader, positioning her as ‘other’ in relation to discourses of the White Western subject.

Some of the contradictions in those discussions about performance and emotion and the identification with fantasies of maternal warmth also resonated with the performative dynamics of the Zoom group meetings themselves. As group facilitators, we were conscious of our performance on screen – and how we interacted with group members in what was then a new Zoom research environment. Were we good enough as online group facilitators? Could we hold the space? One could say that the latter contributed to a layered performative dynamic – a process that included the WPLs in the clips, the group members’ responses and the interactions of the research team.

The participants were conscious of what they were saying and how they were coming across, and in the mixed-gender groups we noticed that the men chose their words carefully – as if treading gingerly so as not to offend and say the wrong thing to the women in the group, including ourselves, as an all-woman research team. Although there were few differences in the content of what was said by women and men about WPLs across the groups, there was a difference in the mixed-gender group. In the latter, women made a point of showing empathy towards WPLs and (despite political, classed and racialised differences), they identified with aspects of WPLs’ experience as women, and the problems of asserting their authority in a man’s world.

The empathic identification with WPLs was not strongly pronounced in the all-women groups, but empathy with WPLs was articulated more clearly by women in the mixed-gender group as a way, perhaps, to shore up their power in the group by asserting their difference to men. The mixed-gender group dynamic appeared to heighten the feelings of identification on the part of women participants individually and with each other through an identification with the potential struggles of WPLs. This is an interesting new research finding, as it emphasises the diverse ways in which genders respond to women leaders and how this empathy can be brought to the fore through such group dynamics.

Sense and sensibility: the dilemmas of women political leadership

Our research set out to explore the feelings and thoughts of men and women about WPLs at a time of crisis. Is there a distinct form of women’s political leadership? And if so, what might it look like, and can we tolerate and therefore trust a style and form of leadership that reflects the complexity beyond the limitations of the gender double bind? We were interested to unpack the meanings of women’s political leadership for our participants, which is a highly slippery terrain. So much of politics is now based on narrative and fiction and the masquerade of performance. Across the four groups, there was an overarching sense of ambivalence in the responses to WPLs, as participants often contradicted themselves or questioned each other when working towards an understanding about how they felt towards the women in positions of political authority at a moment of crisis.

The split projections onto WPLs as objects of idealisation or denigration are shaped by the psychosocial and historical contexts in which they take place. In this study, which took place against the backdrop of the pandemic, one could see that these fantasies and projections were symptomatic of a wish for containment and care at a time of crisis. We have discussed the pressures that we experienced as the research team, and our concerns about being good enough to carry these focus groups at a time of crisis. That experience opened up a space for us to think about the projections that WPLs are made to carry on our behalf. At such moments of crisis, members of the public project onto these women fantasies of what they fear, or want or think they need. Just as Ocasio-Cortez was seen by the UK participants as maybe ‘too American’ and polished compared, say, to the real ‘grit’ of Jess Phillips or Diane Abbott, Ardern who rules in a country far away became an object of idealisation for some, a woman who at the time of our focus groups seemed to embody both ‘sense and sensibility’.11

The wish for a good-enough mother leader who can be trusted and who has authority is a model of leadership that goes beyond the defensive binary of the gender double bind. That desire is also linked to the feelings and fantasies bound up with the structures of intersectionality and the importance of working towards this framework as a central drive towards inclusion and belonging in the political context. These ideas and the resistances to them, which were articulated at moments in our focus groups, should be seen against a backdrop of wider dissatisfaction with political representation and a sense of lack, in relation to the experience of leadership in the UK context and elsewhere. It also connects us to the mood of the UK more widely and what the public think about gendered political leadership at a time when the meanings of gender are contested and in flux.

By adopting a psychosocial listening approach, we wanted to capture the thoughts and feelings of our focus group participants, to learn more about what it was that they wished for in relation to WPLs at a time of crisis, and what they felt might be lacking in a political culture where, traditionally, men’s voices have dominated, especially at a time of crisis. This way of researching allows us to gain new insights into the meanings of WPLs at particular moments of crisis. It is easy to make polarised comparisons between, on the one hand, women leaders such Ardern or Merkel and Trump and Bolsonaro. However, a more nuanced understanding is needed of the psychosocial gendered dynamics of their appeal and the kinds of identifications and desires that the electorate experience in relation to them. Through our focus groups we discovered that during the pandemic, there was a powerful longing for a leader who was authentic in their delivery, who showed empathy during a time of crisis and who displayed genuine warmth for the people they led, thereby facilitating community, connectivity and a new ethos of care.

There remains conflict around how these traits in WPLs should be displayed and about what is deemed ‘authentic’. This ambivalence mirrors the feelings evoked by women breaking expected gender boundaries and highlights the distance still to be travelled in order for WPLs to challenge the normative psychosocial structures of political leadership and whether as women they are allowed their complexity. At the time of writing, Italy and the UK have new women prime ministers, both from the far right of the political spectrum, and in the UK, Liz Truss appears to mean what she says in terms of implementing hardline policies of austerity and the free market. At one level, her unpopularity as a non-empathic leader appears to bear out our findings.12 However, it remains to be seen whether, in the future, a more progressive and empathic woman prime minister from the left of the political spectrum can be trusted or tolerated by the public in countries such as the UK or Italy. It may be that the relationship between fantasies of the maternal and women political leaders is linked to particular formations of maternal holding, so that the hegemonic structures that have hitherto sustained the double bind remain in place.

Notes

1

The research followed Bournemouth University’s ethics procedure and was granted ethical approval.

3

Figures for 2021 show that globally only 25 per cent of all national parliamentarians are women and 21 per cent of government ministers are women (UN Women, 2021).

4

Whereas the term ‘emotion’ is used here to denote the ‘relatively conscious’ sociopolitical realm of discourse, ‘affect’ refers to the seemingly irrational, unpredictable sphere of embodied feeling that is linked to processes of unconscious fantasy (Crociani-Windland and Hoggett, 2012: 2).

5

We are drawing here on Bion’s (1959) theory of ‘containment’ as a process that denotes a mother’s capacity to manage and thereby detoxify the intolerable feelings of the infant. This theory, which describes the management of early infantile anxiety, has also been applied to society to explore the significance of ‘social containment’ and the containing functions of parliamentary democracy and its institutions (Figlio and Richards, 2003: 407).

6

This fourth group was part of a social sciences public engagement event, funded by the Economic and Social Research Council (ESRC), which was advertised externally. This group attracted international participants beyond the UK. An external consultant, Professor Caroline Bainbridge, attended the group, serving as a containing presence and enabling focus-group and research-team members to reflect on the experience of the group and its discussions. This aspect of the project will be discussed in a different publication.

7

See the Appendix for clips shown.

8

Some famous WPLs were not included – Angela Merkel, for example, whose speeches were mainly in German. But the focus of our study was not on particular leaders, but rather on different types of WPL represented in the clips of leaders we showed at the start of each focus group.

9

See the 2022 Edelman Trust Barometer, https://www.edelman.com/trust/2022-trust-barometer.

10

This view of May’s professionalism was very different from how she was viewed by UK citizens when she was Prime Minister (see Yates, 2019).

11

Our thanks to Caroline Bainbridge for this observation.

Acknowledgements

Our thanks to the Economic and Social Research Council (ESRC) for funding one of the focus groups as part of the Festival of Social Sciences at Bournemouth University (2020). Our thanks also to the Bournemouth Women’s Academic Network for funding parts of this project. We are grateful to Professor Caroline for acting as a consultant on the fourth reflective focus group and for providing feedback on an earlier draft of this article. Our thanks also to our colleague, Professor Barry Richards, for his feedback, and to the editors and reviewers of the Journal of Psychosocial Studies for their encouraging comments and helpful feedback. Finally, we are grateful to all of the participants who took part in this study and who so generously gave their time during the pandemic to share their thoughts and feelings about women political leaders at a time of crisis.

Conflict of interest

The authors declare that there is no conflict of interest.

References

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Appendix: Clips shown to the focus groups

Leader Clip content Date of link Link
Group 1: Women Jacinda Ardern Facebook message on COVID-19 lockdown 26 March 2020 https://www.youtube.com/watch?v=xMA6Gz82iiQ
Priti Patel House of Commons speech on racism 11 June 2020 https://www.youtube.com/watch?v=ohXxmD78ZCo
Alexandria Ocasio-Cortez House of Representative committee hearing 12 July 2019 https://www.youtube.com/watch?v=VquLzA5n_KQ
Theresa May Speaking at Grenfell Tower 16 June 2017 https://www.youtube.com/watch?v=WVVfWKbIj8Q
Group 2: Men Jacinda Ardern Facebook message on COVID-19 lockdown 26 March 2020 https://www.youtube.com/watch?v=xMA6Gz82iiQ
Priti Patel House of Commons speech on racism 11 June 2020 https://www.youtube.com/watch?v=ohXxmD78ZCo
Alexandria Ocasio-Cortez House of Representative committee hearing 12 July 2019 https://www.youtube.com/watch?v=VquLzA5n_KQ
Theresa May Speaking at Grenfell Tower 16 June 2017 https://www.youtube.com/watch?v=WVVfWKbIj8Q
Group 3: Mixed gender Alexandria Ocasio-Cortez Speaking on COVID-19 in the Bronx 21 May 2020 https://www.youtube.com/watch?v=dejUbFMadjI
Jess Phillips Speaking on Brexit 13 March 2019 https://www.youtube.com/watch?v=yYee7M1CYTA
Jacinda Ardern Press conference on the Christchurch Mosque shootings 18 March 2019 https://www.youtube.com/watch?v=GaLxZtDbfdY
Margaret Thatcher On Nationwide talking about the sinking of the Belgrano warship 24 May 1983 https://www.youtube.com/watch?v=3JZlP5qQVtE
Group 4: Self-selected, all women Kamala Harris Speaking on the Californian wildfires 16 September 2020 https://www.youtube.com/watch?v=hReJMKg-VAU
Theresa May Speech as Home Secretary 11 July 2016 https://www.youtube.com/watch?v=yITTp44eP8A
Priti Patel Speech on COVID-19 lockdowns 25 April 2020 https://news.sky.com/video/coronavirus-priti-patel-we-can-rule-nothing-out-over-national-lockdown-12117872
Nicola Sturgeon COVID-19 briefing 4 November 2020 https://youtu.be/yneVWAC21uc
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    • Search Google Scholar
    • Export Citation
  • Barbour, R. (2007) Doing Focus Groups, New York, NY: SAGE Publications.

  • Barbour, R.S. and Kitzinger, J. (eds) (1999) Developing Focus Group Research, New York, NY: SAGE Publications.

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    • Search Google Scholar
    • Export Citation
  • Bion, W. (1959) Attacks on linking, International Journal of Psycho-Analysis, 40(5–6): 308.

  • Blackman, D.A. and Jackson, M. (2021) Gender stereotypes, political leadership, and voting behavior in Tunisia, Political Behavior, 43: 103766. doi: 10.1007/s11109-019-09582-5

    • Search Google Scholar
    • Export Citation
  • Braun, V. and Clarke, V. (2006) Using thematic analysis in psychology, Qualitative Research in Psychology, 3(2): 77101. doi: 10.1191/1478088706qp063oa

    • Search Google Scholar
    • Export Citation
  • Clarke, S. and Hoggett, P. (eds) (2009) Researching Beneath the Surface: Psycho-Social Research Methods in Practice, London: Routledge.

  • Crenshaw, K. (1989) Demarginalizing the intersection of race and sex: a Black feminist critique of antidiscrimination doctrine, feminist theory and antiracist politics, University of Chicago Legal Forum, 1989(1): 8.

    • Search Google Scholar
    • Export Citation
  • Crenshaw, K. (1991) Mapping the margins: intersectionality, identity politics and violence against women of color, Standard Law Review, 43(6): 124199. doi: 10.2307/1229039

    • Search Google Scholar
    • Export Citation
  • Crociana-Windland, L. and Hoggett, P. (2012) Politics and affect, Subjectivity, 5(2): 16179. doi: 10.1057/sub.2012.1

  • Cummins, A.M. and Williams, N. (2018) Further Researching Beneath the Surface, London: Routledge.

  • Deason, G., Greenless, J.S. and Langner, C.A. (2015) Mothers on the campaign train: implications of politicized motherhood for women in politics, Politics, Groups, and Identities, 3(1): 13348. doi: 10.1080/21565503.2014.992792

    • Search Google Scholar
    • Export Citation
  • Eagly, A. and Karau, S.J. (2002) Role congruity theory of prejudice toward women leaders, Psychological Review, 109(3): 57398. doi: 10.1037/0033-295X.109.3.573

    • Search Google Scholar
    • Export Citation
  • Evans, J. (2009) ‘‘As if’ intimacy? Mediated persona, politics and gender’ in S. Day Sclater, D.W. Jones, H. Price and C. Yates (eds), Emotion: New Psychosocial Perspectives, Basingstoke: Palgrave Macmillan, pp 7285.

    • Search Google Scholar
    • Export Citation
  • Figlio, K. and Richards, B. (2003) The containing matrix of the social, American Imago, 60(4): 40728. doi: 10.1353/aim.2004.0003

  • Freud, S. (1921) Group psychology and the analysis of the ego, in J. Strachey (ed) The Standard Edition of the Complete Psychological Works of Sigmund Freud, London: Macmillan.

    • Search Google Scholar
    • Export Citation
  • Fridkin Kahn, K. (1993) Gender differences in campaign messages: an examination of the political advertisements of men and women candidates for the U.S. senate, Political Research Quarterly, 46(3): 481502.

    • Search Google Scholar
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Amy TatumUniversity of Bournemouth, UK

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Shelley ThompsonUniversity of Bournemouth, UK

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Candida YatesUniversity of Bournemouth, UK

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