What's the problem? The role of diagnosis in building the capacity of voluntary and community organisations

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Caron Walton Key Fund, Sheffield, UK

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Rob Macmillan University of Birmingham, UK

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By identifying the support needs of voluntary and community organisations, diagnosis is commonly understood as an initial stage of effective and targeted capacity building. This paper offers a broader reflection, suggesting that diagnosis can play two other functions: as a selection mechanism for access to capacity-building resources, but also as a market-making device in bringing together potential providers and would-be customers to discuss an intangible and difficult to describe process of organisational support.

Caron Walton Key Fund, Sheffield, UK

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Rob Macmillan University of Birmingham, UK

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Voluntary Sector Review
An international journal of third sector research, policy and practice