Policy & Politics
Advancing knowledge in public and social policy

The impact of management consultants on public service efficiency

View author details View Less
  • 1 University of Warwick, , UK
  • | 2 University of Bristol, , UK
  • | 3 University of Seville, , Spain
  • | 4 University of Seville, , Spain
  • | 5 University of Bristol, , UK
Full Access
Get eTOC alerts
Rights and permissions Cite this article

Public sector organisations often make use of management consultants in policy implementation, but we know little about the outcomes. The paper reports one of the first quantitative evaluations of the impact of consulting advice on efficiency of public sector organisations. We employ an extensive dataset covering English NHS acute care hospital trusts over a four-year period. Based on PCSEs estimations, the findings show a significantly positive relationship between consulting expenditure and organisational inefficiency. These results lend support to critical accounts of management consulting, highlighting the need for organisations to be circumspect in deciding whether and how to use these services.

  • 1 University of Warwick, , UK
  • | 2 University of Bristol, , UK
  • | 3 University of Seville, , Spain
  • | 4 University of Seville, , Spain
  • | 5 University of Bristol, , UK

Content Metrics

May 2022 onwards Past Year Past 30 Days
Abstract Views 59 59 0
Full Text Views 195 195 60
PDF Downloads 171 171 45

Altmetrics

Dimensions